Seat belt problem

My seat belts are doest work properly when I wear it OK but when I take it off it doest collect it back all...

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When we first picked up my dads n16 (almera) we had an issue with the passengers seat belt not retracting properly, it was twisted and was getting stuck as it tried to roll back up.
Same thing happened to my rear passenger belt when I un-bolted it from the floor (to change the rear quarter trim) and I'd bolted it back with a twist in it *facepalm*

Or as Andy (h701micra) said it could be an issue with the unit that is supposed to retract it...?
 
I was have to go to work I couldn't stay there. I just paid they fix or change don't know

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