Help! Can't open bonnet

Hi all,

I can't open the bonnet on my gf's K11, I've tried pulling the catch hard, quickly, slowly etc and it wont pop it, what should I do!

thanks in advance!
 
I find that if someone else pushes lightly up and down on the bonnet while pulling the lever it sometimes releases it. Either that or can you see any of the cable from inside the car maybe give it a bit of a pull with some pliers?
 
probably too greasy and full of dirt and the return catch spring cannot pop open. Once you open it clean it up with wd-40 and regrease it up.
 
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