C
cadafi
Guest
Hello Everyone !
Can you please tell me what can I do with a dodgy Nissan Service Centre (authorized dealer's one) that has "taken care" of my Micra ?
Here's the letter I wrote to them :
At approximately 8.30 am on the 8th June 2006, I brought my vehicle, a Nissan Micra, Registration Number xxxxxx, to your garage and asked you to service it and run a diagnostic check on it as it was developing a misfiring (engine check light came up).
and starting (igniting) faults.
When I collected the vehicle from you at approximately 10 am next day, I was told that you had carried out a "full service". The bill for this work was £593.01 which I paid in cash accordingly.
On the 10th June, 2 days after the service, the vehicle developed faults:- it had problems starting when I turned on the ignition and once I eventually got it going, it was misfiring.
Eventually when I was driving down the Walnut Tree roundabout (crossing Tongwell Street V11 and Groveway H9) the engine has stopped. Because of that and the fact that the car brakes and power steering wouldn’t work normal I’ve had almost an accident involving a pedestrian who was crossing the road by that time.
Under the Supply of Goods and Services Act, you should carry out the service with reasonable care and skill and for a reasonable price, using parts that are both of satisfactory quality and fit for their purpose.
The above faults indicate that you have failed to do so. I therefore request that you either rectify the faults within the next 7 days, free of charge, or pay the costs of an independent mechanic to put the faults right.
I should be grateful for you comments, within the next 7 days, before I consider any further legal action.
Yours faithfully
Anyone, any comment ? Do you think that will help them to once and for all deal with my Micra's problems?
I really do not know what to do with them. After I gave them my car for Re-servicing today I've been told I may be charged again for the labour they'll do on it. I think this is all bunch of jibbersih and they have to take at least some resposibilty for the work they did on my car. After all I almost hit a person on the road...
Has anyone had any problems like that before ?
PLEAS HELP !
Thanks !!
Can you please tell me what can I do with a dodgy Nissan Service Centre (authorized dealer's one) that has "taken care" of my Micra ?
Here's the letter I wrote to them :
At approximately 8.30 am on the 8th June 2006, I brought my vehicle, a Nissan Micra, Registration Number xxxxxx, to your garage and asked you to service it and run a diagnostic check on it as it was developing a misfiring (engine check light came up).
and starting (igniting) faults.
When I collected the vehicle from you at approximately 10 am next day, I was told that you had carried out a "full service". The bill for this work was £593.01 which I paid in cash accordingly.
On the 10th June, 2 days after the service, the vehicle developed faults:- it had problems starting when I turned on the ignition and once I eventually got it going, it was misfiring.
Eventually when I was driving down the Walnut Tree roundabout (crossing Tongwell Street V11 and Groveway H9) the engine has stopped. Because of that and the fact that the car brakes and power steering wouldn’t work normal I’ve had almost an accident involving a pedestrian who was crossing the road by that time.
Under the Supply of Goods and Services Act, you should carry out the service with reasonable care and skill and for a reasonable price, using parts that are both of satisfactory quality and fit for their purpose.
The above faults indicate that you have failed to do so. I therefore request that you either rectify the faults within the next 7 days, free of charge, or pay the costs of an independent mechanic to put the faults right.
I should be grateful for you comments, within the next 7 days, before I consider any further legal action.
Yours faithfully
Anyone, any comment ? Do you think that will help them to once and for all deal with my Micra's problems?
I really do not know what to do with them. After I gave them my car for Re-servicing today I've been told I may be charged again for the labour they'll do on it. I think this is all bunch of jibbersih and they have to take at least some resposibilty for the work they did on my car. After all I almost hit a person on the road...
Has anyone had any problems like that before ?
PLEAS HELP !
Thanks !!
I do not know what to do with them. I have witnesses when I almost hit that guy + the guy's details as well (the pedestrian). What should I do tomorrow when I'll talk to them ?
